Methods of payment
Credit or Debit card payments made on this website will be by processed in pounds sterling (credit/debit cards sales will be charged in your local billing currency by your card provider). Credit or Debit card transactions via this website will be processed by our payment solution provider (PSP) RBS Worldpay who perform industry-standard Address Verification System (AVS) and Card Verification Value (CVV) checks to prevent credit card fraud. More information on Worldpay can be found at http://worldpay.com/ If you place an order by methods other than via our web site, Credit and Debit Card transactions are processed securely by RBS card holder not present terminal. Any payment details processed by Worldpay will not be seen by us or stored on our server. In accordance with the UK Data Protection ACT your details will not be disclosed in any way to a third party, all details will remain strictly private.
Payment by PayPal, please refer to your account parameters. Any payment details processed by PayPal will not be seen by us or stored on our server. Orders can only be sent to the address confirmed on the Paypal account.
If you place an order by methods other than via our web site, Credit and Debit Card transactions are processed securely by RBS Streamline card holder not present terminal. You can also send a Cheque or Postal Order which must be drawn in UK Pounds Sterling. Cheques will be cleared before goods are dispatched. Cheques and postal orders should be made payable to GMB Designs. Goods will not be shipped unless payment is received in full, including delivery charges.
If the intended payment type for this order is Paypal, the delivery address has to match the confirmed Paypal address for security reasons. If it does not, we cannot confirm the fulfilment of this order.
Postage and packing rates for our products
The postage and packing rate is calculated on the order value. You will see the postage payable before confirming your order online.
All prices displayed on the website are quoted in UK Pounds Sterling.
Customers are responsible for any applicable duties and/or taxes levied at the point of entry into the destination country.
GMB Designs reserves the right to change our prices without prior notice.
All our flags are supplied as unassembled flat prints. We do not supply materials for flag staffs and finials.
Flags are sold in packs of two in the 28mm Range ( A pair – National/Kings & Regimental where appropriate ). Usually six to a pack in the 15/18mm Range ( see descriptions for pack contents – usually three sets of two flags ) and two in the 40mm Range.
Ordering and dispatch
When you submit an order via our website or by any other method, we will treat each order for goods, as an offer by you to purchase the goods and services subject to these terms and conditions. We shall supply you, subject to acceptance and availability, with the quantity and selection of goods set out in your order.
If you have any problems when attempting to order online, technical or otherwise, email via the contact us page or telephone us on +44 (0) 114 2217872.
We aim to dispatch your order seven working days from receipt and acceptance of your order, although large orders may take longer and we have up to thirty (30) days to do this.
We will make every effort to dispatch within the time specified, but this is an approximate time only and we cannot be held responsible for any inconvenience arising from failure to provide the advertised service because of factors which could reasonably be considered to be outside our control.
Returns and cancellation policy
GMB Designs want you to be totally satisfied with your purchase. If for any reason the goods at point of delivery are defective or have been incorrectly supplied by us, we will happily replace them.