The contract made by you via this website with GMB Designs incorporates these Terms & Conditions, which prevail over any Terms & Conditions proposed by you.
These Terms & Conditions do not supersede your statutory rights under the Sale of Goods Acts; they are merely designed to clarify the principles and procedures by which we operate. In any event, we aim to serve our customers fairly and should a dispute arise, we will always seek to find a speedy and amicable solution to the problem.
All prices displayed on the website are quoted in UK Pounds Sterling. We do not charge VAT
Any import duties, clearance fees and taxes set by the destination country must be paid by the receiving customer prior to delivery and paid in the destination country.
The customer and not GMB Designs will be responsible for any duties, clearance fees and/or taxes levied at the point of entry into the destination country.
GMB Designs reserves the right to change our prices without prior notice.
Credit or Debit card payments made on this website will be by processed in Pounds Sterling (Credit/Debit cards sales will be charged in your local billing currency by your card provider). Credit or Debit card transactions via this website will be processed by our payment solution provider (PSP) Worldpay who perform industry-standard Address Verification System (AVS) and Card Verification Value (CVV) checks to prevent credit card fraud. Any payment details processed by Worldpay will not be seen by us or stored on our server. In accordance with the UK Data Protection Act your details will not be disclosed in any way to a third party, all details will remain strictly private.
More information on Worldpay can be found at http://www.worldpay.com/global
If you place an order by methods other than via our website, Credit and Debit Card transactions are processed securely by Streamline/RBS point of sale terminal ( card holder not present transaction ). You can also send a Cheque issued by a UK bank, or UK postal order. Cheques will be cleared before goods can be dispatched.
Payment by Paypal, please refer to your account parameters. Any payment details processed by Paypal will not be seen by us or stored on our server.
Goods will not be shipped unless payment is received in full, including delivery charges.
If the intended payment type for this order is Paypal, the delivery address has to match the confirmed Paypal address for security reasons. If it does not, we cannot confirm the fulfilment of this order.
All our flags are supplied as unassembled flat prints. We do not supply materials for flag staffs and finials.
Flags are sold in packs of two in the 28mm Range ( A pair – National/Kings & Regimental where appropriate ). Usually six to a pack in the 15/18mm Range ( see descriptions for pack contents – usually three sets of two flags ) and two in the 40mm Range.
Ordering and dispatch
When you submit an order via our website or by any other method, we will treat each order for goods, as an offer by you to purchase the goods and services subject to these terms and conditions. We shall supply you, subject to acceptance and availability, with the quantity and selection of goods set out in your order.
If you have any problems when attempting to order online, technical or otherwise, email via the contact us page or telephone us on +44 (0) 114 2217872.
We aim to dispatch your order seven working days from receipt and acceptance of your order, although large orders may take longer and we have up to thirty (30) days to do this.
We will make every effort to dispatch within the time specified, but this is an approximate time only and we cannot be held responsible for any inconvenience arising from failure to provide the advertised service because of factors which could reasonably be considered to be outside our control.
Returns and cancellation policy
GMB Designs want you to be totally satisfied with your purchase. If for any reason the goods at point of delivery are defective or have been incorrectly supplied by us, we will happily replace them.
Your right to cancel
In compliance with the EU Distance Selling Directive – retail customers ( excludes wholesale ) you have seven (7) working days from the day after taking delivery of the products to cancel. You may return the products ( at your expense ) without reason. A refund of the purchase price will be made in full within thirty (30) days of cancellation. Where the goods have not been returned within this period, a deduction may be made from the refund to cover the reasonable costs of collecting the goods. You will be responsible for the cost and safe return of products. Risk of damage to the returned products lies with you at all times.
You must let us know of your decision to cancel the contract within 7 working days of receiving the goods and any notification must be in writing. Full contact details are set out in the ‘contact us’ section of the website. Goods must be returned with proof of purchase. Refunds will be made using the same method as the original payment. ( i.e. a credit card purchase will be refunded through your credit card account ).
This does not affect your statutory rights as a consumer.
All rights in the content of these web pages are owned or controlled for these purposes by GMB Designs. You are not permitted to copy, download, store ( in any medium), adapt or change in any way the content or images contained within the web pages of GMB Designs for any reason whatsoever without the prior written permission of GMB Designs.
Any reproduction of our artwork is strictly forbidden. Legal action will always be taken against any person found doing so.
Due to concerns over illegal copying of our work, orders are monitored and we reserve the right to refuse service.
Whilst we aim to ensure that the information on this website is correct, we cannot guarantee the accuracy and completeness of the material on the website.
We reserve the right to make any changes to the material, information and products on the website at any time without notice.
The material on this website is provided ‘as is’ without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms ( including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill ) which but for these terms and conditions might have effect in relation to this website.
Governing law and jurisdiction
Upon entering the GMB Designs site you are bound by these terms and conditions. These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English High Court, The Strand, London, UK. Any dispute in any way referable to the content of this site whether in respect of it’s trade marks, copyright or image content shall be resolved exclusively by arbitration, the terms of which are to be agreed between GMB Designs and yourself and provide no right or recourse to any relief of the English Courts whether interim or otherwise and that by accessing this site you waive your right for all time to any such right.